Returns & Warranty

Returns/ Exchanges

Cancellations must be made within 24 hours from the date your order is received.Since we operate on a strictly made to order basis all items are final sale and can not be returned or exchanged.

Warranty

While we strive to create durable and long-lasting pieces, accidents happen and on occasion small stones may pop out with the wear and tear of everyday life. We are happy to fix these issues free of charge within 1 year of purchase. We reserve the right to determine normal wear and usage before making that call. However we ask that you cover the shipping costs where required. Beyond the warranty date we would be happy to repair your KEJ Jewelry for a charge. Request a repair by filling out our contact us form.